Dua Lipa is taking United Airlines to task for their treatment of her sister, who has a severe peanut allergy.
Dua tweeted from her flight early Wednesday, “I can’t believe i’m on a @united flight rn and I told the steward that my sister was severly [sic] allergic to nuts and his reply was ‘we’re not a nut free airline so if she has an epi pen she might have to use that as we can’t not serve other passengers in your section nuts.’”
Dua added, “Is it just me or is that kinda mental???”
A fan asked if they even made an announcement to the cabin that a passenger had a severe allergy. To which the singer replied, “They didnt! They just said well we wont serve you two nuts but thats all we can do! LOL.”
United Airlines tweeted her in response, “Passenger safety is our top priority. We can’t guarantee an allergen-free environment but we work to address allergy concerns onboard ie: we don’t serve pre-packaged peanuts.”
The airline continued, “We want to address your concerns so let’s connect when you land. We’ll contact our in-flight crew too.”
No word yet on how the situation was resolved.
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